Sales Policy

Effective Date: December 19, 2024

At Tinole Dev Car, we are committed to providing our customers with high-quality products and excellent service. This Sales Policy outlines the terms and conditions under which you purchase products and services from our website www.tinoledevcar.net. By placing an order with us, you agree to comply with the terms and conditions outlined in this Sales Policy. Please read it carefully before making a purchase.

1. General Information

Tinole Dev Car offers a wide range of automotive products, including parts, accessories, and services. The prices displayed on our website are in US Dollars and are subject to change without prior notice. Our website provides detailed descriptions of products, including specifications, prices, and availability. We make every effort to ensure the accuracy of this information, but there may be instances where product descriptions, prices, or availability are incorrect due to typographical errors or other issues beyond our control.

2. Placing an Order

When you place an order on our website, you are making an offer to purchase the products under the terms and conditions of this Sales Policy. After placing an order, you will receive an email confirmation acknowledging that we have received your order. However, this confirmation does not constitute acceptance of the order. We reserve the right to reject or cancel any order at our discretion, including in cases where there is an error with the pricing or availability of a product, or if the order is flagged for fraud prevention.

To complete your order, you must provide accurate and complete information, including your shipping address and payment details. You are responsible for ensuring that all the information you provide is correct. If there are any issues with your order, such as an incorrect address or a payment problem, we will contact you to resolve the issue before processing the order.

3. Product Availability and Descriptions

We strive to keep our product listings up to date, but product availability may change rapidly due to high demand or supply chain disruptions. If a product is out of stock or unavailable after you place an order, we will notify you and provide options, such as a full refund, substitution with a similar product, or an estimated restocking date.

Product descriptions on our website, including product features, specifications, and images, are intended for informational purposes only. While we make every effort to ensure that product descriptions are accurate, we cannot guarantee that the product you receive will be exactly as described. If there are any discrepancies between the description and the actual product, we will make it right through a return or exchange.

4. Pricing

Prices for products are displayed on the product pages of our website. The price you see at checkout is the final price, which may include taxes and shipping fees. Please note that:

  • Pricing Errors: If a pricing error occurs on our website, we reserve the right to cancel or modify the order, even after it has been confirmed, and we will notify you of the change before proceeding with the shipment.

  • Sales and Discounts: Occasionally, we may offer promotions or discounts. The terms of these offers will be clearly communicated at the time of the promotion. Discounted items are subject to availability and may not be eligible for returns or exchanges.

5. Payment Methods

We accept a variety of payment methods for your convenience, including:

  • Credit and debit cards (Visa, MasterCard, American Express)
  • PayPal
  • Bank transfers (for large orders)

Payment must be made in full at the time of purchase. Once your payment is processed, we will begin preparing your order for shipment. All transactions are secure, and your payment details are protected through encryption technology.

6. Shipping and Delivery

We offer shipping services to domestic and international customers. Shipping costs will be calculated at checkout based on the weight and size of your order and the destination. Please note that delivery times may vary depending on your location and the shipping method selected.

  • Domestic Shipping: Orders within the United States typically ship within 1-3 business days. Estimated delivery times range from 3 to 7 business days, depending on the shipping method and destination.

  • International Shipping: We also offer international shipping, but please note that international shipments may take longer, and customs fees or import duties may apply depending on your country’s regulations.

Once your order ships, you will receive a tracking number to monitor the progress of your delivery. Please note that while we make every effort to ensure timely delivery, we are not responsible for delays caused by shipping carriers or customs procedures.

7. Returns and Refunds

We want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy. To return an item, please ensure that the product is:

  • Unused, undamaged, and in its original packaging
  • Returned within 30 days from the date of delivery

To initiate a return, please contact us via email or phone. We will provide you with a return authorization number (RAN) and instructions on how to return the item. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Once we receive the returned item and verify its condition, we will process a refund to your original payment method. Please allow 7-10 business days for the refund to be processed. Shipping costs are non-refundable.

8. Cancellations

If you wish to cancel an order, please contact us immediately. We will do our best to cancel the order before it ships. Once an order has been processed or shipped, we can no longer cancel it, and you will need to follow our return process upon receiving the item.

9. Customer Support

If you have any questions or concerns regarding our products, services, or policies, our customer support team is here to assist you. You can reach us via:

Our customer service hours are Monday through Friday, 9:00 AM to 5:00 PM CST.

10. Limitation of Liability

To the maximum extent permitted by law, Tinole Dev Car shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use the products purchased from us. Our total liability is limited to the amount paid for the product.

11. Changes to Sales Policy

We reserve the right to update or modify this Sales Policy at any time. Any changes will be reflected on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically for any updates.

12. Contact Us

For any questions regarding our Sales Policy, please contact us at: